When you have had the unfortunate event of being in a automotive collision, the last thing you need is to have a bad experience with an auto body shop not doing their job. A good auto body shop will fix your car back to pre-loss condition, both in appearance and in structural and mechanical integrity. A great auto body shop will almost make you feel like the accident never happened. They should start with customer service better then you get at a good restaurant. They should ask if everyone was OK after the accident, generally, they should be more interested in your needs and concerns then their own profit margins. The sad thing is there are many body shops that are just in it for a quick buck and do not have the customer skills or even the repair skills to do the job you, or your insurance company, is paying for. So how do you weed those shops out?

I am going to give you some information about the industry that will hopefully help to make that informed decision a little easier. First, do not let your insurance company tell you where to have your vehicle repaired, in most cases they have contracts with the shop to save them money in exchange for sending them your vehicle. in this case the insurance company saves money, the shop gets the work but has to cut corners to keep the cost down for the insurance company. And you, the one that pays the insurance company all those inflated premiums, and pays the body shop your deductible gets a substandard repair. The insurance company may say "if you don't take the job to our repair shop we can't guaranty the work", the fact is any and all good auto body shops guaranty their work for as long as you own your car, if they don't, go somewhere else. I have found that Auto Service Auto Body, located in North Kingstown, Rhode Island has the best reputation for quality auto collision repairs in the state of Rhode Island.

Ask if the body shop is on any insurance programs or DRP,(direct repair programs) if they are ask why? the only reason I know why a auto body shop would agree to be on a DRP would be to get work that they couldn't get on their own. Again this does not mean just because they have a DRP they are not a great shop, but if they have 20 DRP's then I would be a little concerned? Ask them to explain. The courteous staff at Auto Service Auto Body in North Kingstown, Rhode Island are always available to answer all of your questions regarding auto collision repairs.

And by far the best resource for finding a good body shop is word of mouth, a friend that's had work done and is happy to let you know about the auto body shop he had good luck with is a good sign they were treated well. Most of your friends will recommend Auto Service Auto Body. If you have no friends or coworkers that have had resent repairs, you can try the local automotive paint supply stores in the area, they visit shops large and small every day and may be able to help you out.

I hope this gives you a starting point, there is so much more information on this subject, please call Auto Service Auto Body to learn more about choosing an auto collision repair shop in Rhode Island


 

 

 

 

 

 

 

 

 

 

 

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